We are seeking a proactive and experienced Business Development and Intake Manager to join our team. In this pivotal role, you will provide operational leadership and management across all NDIS services, ensuring inclusive outcomes for individuals and families accessing our disability service. You will be responsible for managing initial assessments, intake, and onboarding of new participants, as well as driving business growth through strategic sales and marketing initiatives.Key Responsibilities:
- Generate and convert leads through sales and marketing initiatives.
- Build and maintain strong local community and referral networks.
- Manage the initial assessment, intake, and onboarding processes for new participants.
- Provide advice and information to potential clients, careers, parents, and families.
- Foster positive working relationships with external stakeholders.
- Prepare monthly reports for the General Manager.
- Maintain clear and accurate records.
- Drive business development and recruitment initiatives.
- Identify and secure new SIL homes/properties for participants.
- Supervise support staff and services, ensuring positive support for participants.
- Maintain and build relationships with existing participants, Support Coordinators, Plan Managers, and Allied Health Professionals.
- Manage the SIL Participant onboarding process.
- Support participants, families, and carers in understanding and accessing our services and policies.
- Act as the ‘face’ of the business, building brand awareness.
- Network across the disability and community care sector.
- Attend Expos, Forums, Open days, and Networking events to promote our support services.
- Extensive knowledge of the NDIS and disability sector service delivery.
- Strong relationship-building skills and experience in a similar role.
- Relevant qualifications in disability, social work, or a related field.
- Current national police check, working with children check, and NDIS workers clearance.
- Passionate about making a difference in the lives of our clients.
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and career progression.
- A supportive and inclusive work environment.